Shipping policy

 

At Keep It Player, we are committed to delivering your order in a timely and efficient manner. Our shipping practices are designed to ensure you receive your items in perfect condition and in alignment with our designated holiday or drop theme schedules.

Processing Time All orders are processed within the appropriate time frame for the specified drop or holiday collection. Please allow 3-5 business days for order processing, excluding weekends and holidays. During high-demand periods, such as special drops or holiday releases, processing times may extend slightly, but we will always keep you informed of any delays.

Shipping Time Once your order is processed, shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 5-7 business days. Expedited options are available for faster delivery.

Holiday & Drop Theme Shipping For collections tied to a specific holiday or theme, we ensure all orders are shipped in time to align with the occasion. Please refer to the product page or promotional materials for specific shipping deadlines related to these releases.

Order Confirmation & Tracking You will receive an order confirmation email once your purchase is completed. A second email with tracking information will follow once your order has shipped. Use the provided tracking number to monitor your shipment's progress.

International Shipping We offer international shipping to select countries. Please note that customs fees and import taxes are the responsibility of the customer and are not included in our shipping charges.

Questions or Concerns If you have any questions about your shipment or need assistance, please contact us at keepitplayercorporation@gmail.com. We’re here to help!